FLLabels (“we,” “us,” or “our”) operates www.rubberhoselabel.com (the “Website”). This Privacy Policy explains what information we collect when you visit the Website or contact us, why we collect it, how we use and protect it, and the choices you have.
Information We Collect
We collect two main categories of information: information you give us directly, and information collected automatically when you use the Website.
Information you provide directly:
Your name and job title
Company name and country
Email address and phone number
Details of your inquiry, including product type, specifications, quantity, or sample requests
Any other information you choose to send us by email or through our contact form
Information collected automatically:
Browser type, operating system, device type, and language
IP address and approximate location
Pages you visit, time spent, and referring website
How you interact with forms, buttons, and other parts of the Website
How We Use Your Information
We use your information to:
Respond to your inquiries and send requested samples or quotations
Provide technical support and after-sales service
Improve our products, Website content, and customer experience
Maintain security and prevent fraudulent or abusive activity
Comply with legal obligations and enforce our rights
We do not sell your personal information.
Cookies and Analytics
We use cookies and similar technologies to keep the Website working and to understand how visitors use it.
Google Analytics helps us understand traffic and visitor behavior. You can read Google’s privacy practices at https://policies.google.com/privacy and opt out of Google Analytics using https://tools.google.com/dlpage/gaoptout.
Microsoft Clarity helps us understand how visitors navigate the Website, including mouse movements and scrolling, so we can improve usability. Microsoft’s privacy information is available at https://privacy.microsoft.com/privacy, and you can manage choices at https://choice.microsoft.com.
You can also control cookies through your browser settings. If you disable cookies, some parts of the Website may still work, but our ability to understand and improve your experience will be limited.
Legal Basis for Processing
We process your information based on:
Your consent, where you have actively provided it
The need to take steps before entering into a contract or to perform a contract with you
Our legitimate interests in operating and improving our business
Our legal obligations
Who We Share Information With
We share information only with service providers who help us operate the Website or serve you, including:
Website hosting and infrastructure providers
Analytics and marketing tool providers, such as Google and Microsoft
Email and communication providers
Logistics and courier providers when we deliver products
Legal, accounting, or government authorities when required by law
We require these providers to use your information only for the purposes we specify.
International Data Transfers
We are based in China, and our service providers may store or process data in China and other countries. When personal data is transferred to another country, we take reasonable steps to protect it and, where applicable, rely on appropriate safeguards.
Data Retention
We keep personal information only as long as necessary for the purposes described in this Policy. Inquiry and correspondence records are generally retained for as long as needed to respond, provide after-sales service, or meet applicable legal requirements, after which they are deleted or anonymized.
Security
We use HTTPS, access controls, and reasonable technical and organizational measures to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Subject to applicable law, you may have the right to:
Access the personal information we hold about you
Ask us to correct inaccurate information
Ask us to delete your personal information
Restrict or object to certain processing
Receive your information in a portable format
Withdraw consent at any time where processing is based on consent
To exercise any of these rights, contact us at sales@rubberhoselabel.com. We may need to verify your identity before responding. You also have the right to complain to your local data protection authority.
Children
The Website is intended for business users and is not directed to children. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of this page will show when it was last revised. If we make significant changes, we will update this page and, where appropriate, notify you by email.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at:
FLLabels
sales@rubberhoselabel.com
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FAQ
Q: How can I request a sample of your rubber hose labels?
A: You can request free samples through our or email us at sales@rubberhoselabel.com.
Q: What types of labels do you offer?
A: We offer Hydraulic Hose Labels, Industrial Hose Labels, and Tire Labels. .
Q: Where is your company located?
A: FLLabels is based in Guangzhou, China.
